Global Shipping & Logistics | DHL Partnership | Container Shipping Worldwide

INTRODUCTION

Professional Shipping Solutions for Moroccan Straw Products Worldwide

With over 11 years of international shipping experience, Moroccan Star Bags & Baskets delivers premium handmade products to 50+ countries worldwide. As trusted partners of DHL Express and leading container shipping companies, we guarantee secure, fast, and cost-effective delivery for all order sizes.

Our Shipping Advantages:

• DHL Express partnership – Best rates guaranteed

• Container shipping via HAPAG-LLOYD & CMA CGM

• Full insurance coverage on all shipments

• Real-time tracking for complete transparency

• Custom documentation and export assistance

• 11+ years international logistics experience

SMALL TO MEDIUM ORDERS

DHL Express Partnership – Best Rates Guaranteed

Small to Medium Orders (500-2000 pieces)

As official DHL partners, we offer the most competitive rates and fastest delivery times globally. Our exclusive partnership allows us to provide up to 40% savings below standard DHL pricing while maintaining the same premium service quality that makes DHL the world’s leading express courier.

Express Delivery Options:

• Express delivery: 2-5 business days worldwide

• Standard delivery: 5-10 business days

• Best-in-class rates: Up to 40% below standard DHL pricing

• Door-to-door service with signature confirmation

• Real-time tracking from Morocco to your destination

• Full insurance coverage up to declared value

Available DHL Services:

• DHL Express Worldwide (2-3 days)

• DHL Express 12:00 (Next business day by noon)

• DHL Express 9:00 (Next business day by 9 AM)

• DHL Express Easy (Economy option, 4-6 days)

Our DHL partnership ensures your Moroccan straw products reach customers quickly and safely, with professional handling and complete tracking visibility throughout the journey.

CONTAINER SHIPPING

Professional Container Shipping Partnerships :

Large Orders & Container Shipping (5000+ pieces)

For wholesale and bulk orders, we partner with the world’s leading shipping companies to provide the most cost-effective and reliable container shipping solutions. Our established relationships with HAPAG-LLOYD and CMA CGM ensure competitive rates and priority booking for your large-scale orders.

HAPAG-LLOYD Partnership Benefits:

• Full Container Load (FCL): 20ft and 40ft containers

• Less than Container Load (LCL): Consolidated shipments

• Worldwide coverage to 130+ countries

• Transit times: 15-45 days depending on destination

• Port-to-port and door-to-door options available

• Advanced tracking and monitoring systems

CMA CGM Collaboration Advantages:

• Comprehensive global network coverage

• Specialized handling for delicate handmade products

• Competitive rates for Mediterranean and European routes

• Advanced container tracking systems

• Flexible shipping schedules to meet your deadlines

Container Shipping Benefits:

• Most cost-effective for large orders (5000+ pieces)

• Secure steel container protection

• Custom packaging and loading supervision

• Export documentation handling

• Port clearance assistance

• Final delivery coordination

Whether you need a full container for your retail chain or shared container space for smaller wholesale orders, our container shipping partnerships ensure your products arrive safely and on schedule.

INSURANCE & PROTECTION

Protection complète pour votre investissement

Comprehensive Insurance Coverage

All shipments are fully protected from pickup to delivery, giving you complete peace of mind when ordering our handmade Moroccan straw products. Our comprehensive insurance program covers every aspect of the shipping process, ensuring your investment is protected throughout the international journey.

Standard Protection Included:

• Full replacement value coverage at no extra cost

• Protection against loss, damage, and theft

• No additional cost for orders under €5,000

• Automatic claim processing for faster resolution

• 24-hour claim reporting via phone or email

Enhanced Protection Available:

• Extended coverage for high-value shipments over €5,000

• Special handling for fragile or custom items

• Climate-controlled shipping for sensitive products

• Additional insurance for extra peace of mind

Professional Packaging Excellence:

• Professional packaging by trained staff with 11+ years experience

• Moisture-resistant materials for sea shipments

• Shock-absorbing protection for delicate handwoven items

• Clearly marked handling instructions in multiple languages

• Quality control inspection before dispatch

• Photo documentation of packaging process

Our insurance claims process is straightforward and customer-focused. In the rare event of damage or loss, we handle all paperwork and coordinate directly with insurance providers to ensure fast resolution within 5-7 business days, with full replacement or refund guarantee.

GLOBAL COVERAGE

Worldwide Delivery to 50+ Countries with Guaranteed Transit Times

Regional Delivery Information

We deliver to over 50 countries worldwide with established shipping routes and reliable transit times. Our global network ensures your Moroccan straw products reach customers efficiently, whether you’re ordering for retail stores in Europe or wholesale distribution in North America.

Europe (DHL Express: 2-4 days, Container: 10-20 days)

• United Kingdom, France, Germany, Spain, Italy

• Netherlands, Belgium, Austria, Switzerland, Portugal

• Ireland, Denmark, Sweden, Norway, Finland

• All EU countries with full customs clearance assistance

North America (DHL Express: 3-5 days, Container: 20-30 days)

• United States (East Coast: 3 days, West Coast: 4 days)

• Canada (Major cities: 3-4 days, Remote areas: 5-6 days)

• Mexico (Major cities: 4-5 days)

Asia Pacific (DHL Express: 3-6 days, Container: 15-35 days)

• Japan, South Korea, Singapore, Hong Kong

• Australia, New Zealand, Malaysia, Thailand

• China, India, Philippines, Indonesia

Middle East & Africa (DHL Express: 2-5 days, Container: 10-25 days)

• UAE, Saudi Arabia, Qatar, Kuwait, Bahrain

• South Africa, Kenya, Nigeria, Egypt

• Lebanon, Jordan, Tunisia, Algeria

Transit Time Guarantees:

• DHL Express: Money-back guarantee if delayed beyond promised delivery

• Container shipping: Estimated arrival windows provided with regular updates

• Weather delays: Automatic notifications and alternative solutions

• Customs delays: Expert assistance and documentation support

• Real-time updates throughout the entire journey

SHIPPING COSTS

Transparent Pricing with Best-Rate Guarantee

Competitive Shipping Rates

We offer exclusive partner rates up to 40% below standard DHL pricing, making international shipping more affordable for our customers. Our transparent pricing structure ensures no hidden fees, and we provide detailed quotes before shipping to help you budget accurately for your Moroccan straw product orders.

DHL Express Rates (per kg)

Zone 1 (Europe): €12-18 per kg

• France, Spain, Germany, Italy: €12-15 per kg

• UK, Netherlands, Belgium: €14-16 per kg

• Eastern Europe: €16-18 per kg

Zone 2 (North America): €18-25 per kg

• USA East Coast: €18-22 per kg

• USA West Coast: €20-24 per kg

• Canada: €22-25 per kg

Zone 3 (Asia Pacific): €20-28 per kg

• Japan, Australia: €20-24 per kg

• China, Southeast Asia: €22-26 per kg

• Remote Pacific: €26-28 per kg

Zone 4 (Other Destinations): €25-35 per kg

• Middle East: €25-30 per kg

• Africa: €28-32 per kg

• South America: €30-35 per kg

Container Shipping Rates

20ft Container (28 CBM capacity):

• Europe: €1,200-2,500 (10-20 days transit)

• North America: €2,500-4,000 (20-30 days transit)

• Asia: €2,000-3,500 (15-35 days transit)

40ft Container (56 CBM capacity):

• Europe: €1,800-3,500 (10-20 days transit)

• North America: €3,500-5,500 (20-30 days transit)

• Asia: €2,800-4,500 (15-35 days transit)

LCL (Less than Container Load):

• Starting from €180 per CBM

• Minimum 1 CBM required

• Consolidation weekly departures

• Door-to-door service available

All rates include export documentation, customs clearance, basic insurance coverage up to €1,000 per shipment, professional packaging, tracking and monitoring service, and local delivery coordination.

SHIPPING PROCESS

Streamlined Export Process with Expert Documentation

Step-by-Step Shipping Process

Our experienced logistics team handles every aspect of international shipping, from order confirmation to final delivery. With 11+ years of export experience, we ensure smooth, efficient processing and complete documentation compliance for all international destinations.

Order Confirmation & Preparation (1-2 days)

Order verification and payment confirmation is followed by production scheduling and quality control. We prepare professional packaging materials and begin documentation preparation to ensure smooth processing.

Export Documentation (1 day)

Our experienced team handles all required paperwork including commercial invoice preparation, detailed packing lists, Certificate of origin from Morocco Chamber of Commerce, phytosanitary certificates for natural materials, export licenses and customs declarations, and comprehensive insurance documentation.

Packaging & Quality Control (1 day)

Professional packaging by trained staff ensures your products arrive in perfect condition. We provide individual product protection and wrapping, moisture-resistant packaging for sea freight, special handling procedures for fragile items, weight and dimension verification, and final quality inspection with photo documentation.

Dispatch & Tracking

We coordinate pickup scheduling with DHL or freight forwarders, provide real-time tracking numbers, send automated email and SMS notifications, monitor customs clearance progress, and confirm delivery with signature capture.

Required Information from Customers:

• Complete delivery address with postal code

• Contact person name and phone number

• Company registration (for business deliveries)

• Special delivery instructions if applicable

• Preferred delivery time windows

• Import license numbers (if required by destination country)

We provide customs and import assistance including tariff classification, import duty estimation, customs broker recommendations, import license guidance, local delivery coordination, and post-delivery support and follow-up.

URGENT DELIVERY

Express Services for Time-Critical Orders

Urgent Delivery Solutions

For time-critical orders, we offer expedited services to meet your urgent deadlines. Our express processing capabilities and priority partnerships ensure your Moroccan straw products can be shipped and delivered on accelerated timelines when business needs require faster delivery.

Same-Day Processing Available:

• Same-day packaging and dispatch for orders placed before 10 AM

• Priority production scheduling for custom items

• Express documentation processing and clearance

• Weekend and holiday shipping available when needed

• Direct liaison with DHL Express priority team

DHL Express Time-Definite Services:

• Express 9:00: Next business day delivery by 9 AM

• Express 12:00: Next business day delivery by noon

• Express